Answers to frequently asked questions: 

How do I make a hotel reservation?
You can reserve your hotel accommodation by using the online hotel portal.
The hotel reservation will be confirmed immediately after the booking by e-mail.

Where are the hotels located?
Detailed and useful information on all pre-selected hotels, including photos, access map, location, and prices are available on the online hotel portal.

What are the hotel rates?
Hotel rooms in various price categories have been reserved for the 32nd ECNP Congress in Copenhagen. View room rates.

Does the hotel rate include breakfast and taxes?
Breakfast and local VAT are included in the hotel room rate. City tax is included as well, unless otherwise mentioned in the general conditions of the selected hotel.
Any additional accommodation charges, will be reflected on the actual hotel room rates (implementation of city tax, for example).

I found a lower hotel rate on the internet - how is this possible?
The rates for the congress hotels have been negotiated not only for their price but also for their reservation conditions. However, the congress will not be able to reserve all the rooms in the hotel. If the hotel is not fully booked, they will offer some rooms at a lower rate to ensure occupancy.

How can I change or cancel my hotel reservation?
Please address all communication concerning any modifications and cancellation of your hotel reservation to c’accommodation, the official housing agency, via e-mail.